Privacy Policy

Mitsubishi Electric Europe B.V. – UK Branch is sensitive to privacy issues on the Internet. This policy explains how Mitsubishi Electric Europe B.V. – UK Branch treats the information about you that we receive on the Internet. The purpose of this privacy policy is to inform you, as a visitor to our website (the “Site”), what kind of information we may gather about you when you visit this Site, how we may use that information, and whether we disclose it to anyone.

This privacy statement applies to all sites owned and operated by Mitsubishi Electric Europe B.V. – UK Branch including the Mitsubishi Electric Website ( http://gb.mitsubishielectric.com/en/). The statement does not apply to other companies’ or organisations’ websites to which the Site links.

In general, you can visit this Site without telling us who you are or revealing any information about yourself. However we may automatically (i.e., not by registration) collect information that is not personally identifiable to help us provide better customer service. Our service automatically gathers certain information such as the numbers and frequency of visitors to the Site but we do so in ways that keep that information anonymous. This information is aggregated to measure the number of visits, average time spent on the Site and how much of the Site you use, so that we can improve our Site. We do not review information on individuals themselves.

Mitsubishi Electric Europe B.V. – UK Branch may use a technology nicknamed “cookies” that indicates how and when pages in the Site are visited, and by how many people.
A cookie is a small information file that is created by our web server and written on your local hard drives by your browser but does not collect any personally identifiable information. This cookie is created when you visit our website and can be read by our website server on any subsequent visits to this website.
Our use of cookies can be categorised as:

The information saved in cookies is not used to identify you personally but identifies you as a website user with a unique identifier. This unique identifier is used to collect data about user activity and used in aggregate as part of our marketing activities and analysis of the website. In cases where you have chosen to configure preference and settings through the website then it is possible that these cookies may contain this information along with your unique cookie identifier.

You can control what cookies are written to your computer by configuring settings in your web browser. These setting allow you to reject or delete cookies as well as accepting cookies from specific website sites. These settings can be made by referring to the help function within your browser.

Mitsubishi Electric Europe B.V. – UK Branch fully complies with the United Kingdom’s laws and regulations, national policies and other rules concerning the protection of personal information. Mitsubishi Electric Europe B.V. – UK Branch respects any applicable prevailing laws governing personal data protection where you access our Site from outside the United Kingdom.
Personal information can be defined as any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information.
Mitsubishi Electric Europe B.V. – UK Branch sometimes collects personal information from its customers while conducting business activities. When we directly solicit personal information from you in writing, we will specify how we intend to use the information, and ask for your consent. When we collect personal information by other means, we will announce on our website how we intend to use it.
On our Site, personal information is collected predominantly through the various contact/enquiry forms. At times Mitsubishi Electric Europe B.V. – UK Branch may conduct online surveys to better understand the needs and profile of our visitors. When we conduct a survey, we will do our utmost to let you know how we will use the information collected from you. Our site may provide contests, prize draws or other promotions that may ask you to enter your personal information. We will use the information you provide for the purpose of conducting the promotion, like providing customer support or contacting you if you’re a winner. When you provide us with personal information, we use the information to respond to and confirm your enquiry, and may keep a record of the enquiry for the same purposes in accordance with our personal data retention policies and to the extent Mitsubishi Electric Europe B.V. – UK Branch reasonably determine necessary in order that We can to respond effectively to any claim against Us.
In addition, to support our customer relationship, we may store and process personal information and share it with our worldwide affiliates to better understand your needs and how we can improve our products and services, subject always to compliance with applicable law.
Save as noted in the Terms of Use regarding cookies and web beacons, Mitsubishi Electric Europe B.V. – UK Branch does not use or disclose information gathered from individual visits to the Site or information that you may give us to any third parties for intention to sell, rent or otherwise market your personal information. We may at times employ third party service providers to perform or assist us on the on-line surveys, contests, sweepstakes or other promotions. For example, administering a survey or promotion, compiling the data or providing customer support. These parties will have signed a Non-Disclosure Agreement prior to any services we initiate with them. They will not disclose any personal information they receive from you and will only use it in order to initiate and or continue the services they are providing for us.
You have the option not to provide personal information to Mitsubishi Electric Europe B.V. – UK Branch. If you choose not to provide the personal information we request, you can still visit most of the Site, but you may be unable to access certain options, offers and services that involve our interaction with you.
Click here for more information on how we handle personal information.
Mitsubishi Electric Europe B.V.- UK Branch is registered at the UK Data Protection Registry with registration number Z6943649.
If you have any questions about Mitsubishi Electric Europe B.V. – UK Branch’s use of YOUR personal information or wish to exercise any of your rights under the UK’s Data Protection Act 1998, including your right to obtain details of your personal information that we hold and process, please contact:

Data Protection

Mitsubishi Electric Europe B.V. – Power Systems Group
Stephenson House, 2 Cherry Orchard Road,
Croydon CR0 6BA
United Kingdom

If Mitsubishi Electric Europe B.V. – UK Branch decides to change our privacy statement, we will post those changes on this section so that you will always know what information we gather, and how we might use that information.

It is important to us to hear what visitors have to say about our services, and our policies. If you have any questions, concerns, about this privacy statement, or anything about our off-line and on-line products and services, please contact the Webmaster at ‘Contact Us‘

By using this Site, you consent to the terms of our privacy statement and to our collecting and processing of personal information for the purposes outlined above.
Mitsubishi Electric Europe B.V. is a Netherlands limited liability company
with a registered English branch (number FC019156, BR003391) and
trading from Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA.